Whether you are a driver who got turned away at a receiver, a dispatcher trying to salvage an appointment, or a shipper who needs freight staged, reworked and pushed back out the same day, it all runs through one booking form and one reference number.
Book a door before you arrive and the crew stages equipment and labor ahead of your ETA. Walk-ins are still welcome — we have never turned a driver away — but booked appointments get first door assignment. Need something that is not listed here? Call dispatch. If it involves freight, a dock door and a truck, we have probably done it.
Full detail, capabilities and pricing guidance for the programs shippers, brokers and carriers ask about most.
The four operations that happen between your trailer doors opening and closing again. These are same-day, driver-facing services that move freight in, change its configuration, and move it back out.
Cross-Dock Transfer
Inbound trailer to outbound trailer with no storage in between. You get a door number at the guard shack, our crew strips the load onto the floor by outbound lane, and the receiving trailer is loaded, sealed and released the same shift. Seal numbers are recorded on both ends and photographed, so nothing about chain of custody is left to memory.
- ▸Live unload and live load, or drop-and-hook
- ▸Average turn time under 90 minutes on booked appointments
- ▸Seal-to-seal photo record attached to your reference
- ▸Outbound lane staging by stop, route or store number
- ▸Hot-shots and expedited same-day transfers
Load Rework & Restacking
When a receiver rejects a load for height, wrap, labeling or pallet condition, we rebuild it instead of sending you home. Freight is broken down, re-stacked to the exact height and pattern the consignee wants, re-wrapped, re-banded and re-labeled, with damaged or non-compliant pallets swapped out for good ones.
- ▸Height correction and pattern rebuild to receiver spec
- ▸Machine stretch-wrap, corner boards and banding
- ▸GS1 / SSCC label reprint and application
- ▸CHEP, PECO, iGPS and white-wood pallet exchange
- ▸Short-count and overage reconciliation before you leave
- ▸Photographed before/after record for the receiver
Transload & Floor Load Conversion
Floor-loaded ocean containers and boxcars converted to palletized dry-van freight, or palletized freight broken down and floor-loaded to squeeze the maximum cube out of an export container. We match the outbound configuration to whatever the next carrier or receiver requires.
- ▸Container and boxcar devanning
- ▸Palletize and de-palletize by SKU or by mixed case
- ▸Cube optimization for export loading
- ▸Rail-to-truck and truck-to-rail conversion
- ▸LTL, parcel and final-mile sortation
Freight Inspection & Reporting
Independent count verification and condition reporting before the freight moves on. Every exception is photographed, timestamped and written into a report tied to your reference number so the claim conversation starts with evidence.
- ▸Piece, case and pallet count verification
- ▸Damage, moisture and infestation photos
- ▸Temperature and seal-integrity checks
- ▸Written exception report for claims
- ▸Witnessed loading and witnessed unloading
Everything around the dock: storage, drayage, value-add work, fulfillment, returns and capacity. Mix and match — most customers start with one service and add the rest as volume grows. Every service below can be ordered through the same quote form and tracked under the same MON- reference.
Short-Term & Overflow Warehousing
Racked and floor storage by the pallet, day or month, for freight that needs to sit between legs. No long-term contract required. Use us for seasonal overflow, port delays, receiver appointment pushbacks, or inventory staging before a promotion.
- ▸Pallet-in / pallet-out billing
- ▸Racked, bulk and floor space
- ▸Inventory counts on request
- ▸FIFO and lot-controlled rotation
- ▸Cross-dock to warehouse handoff on the same MON- reference
Drayage & Port / Rail Support
Container pulls from the port and ramp, chassis coordination, per-diem-aware scheduling and same-day return of empties. We track vessel discharge, last-free day and rail availability so your box does not sit longer than it has to.
- ▸Port and rail-ramp pulls
- ▸Chassis and empty return handling
- ▸Street-turn coordination
- ▸Per-diem and demurrage monitoring
- ▸Chassis pool and private chassis support
Kitting, Assembly & Display Build
Multi-SKU kits, club-store pallets, promotional displays and repack work built to your planogram or build sheet. We build retail-ready pallets that pass the strictest receiver intake rules the first time.
- ▸Multi-SKU kitting and repack
- ▸Club-store and retail-ready pallets
- ▸Shrink, bundle and case pack
- ▸Display assembly and POP collateral attachment
- ▸Labeling for retail compliance
Returns & Reverse Logistics
Inbound returns received, sorted by disposition, and consolidated back to the vendor, liquidator or scrap stream with full reporting. We treat reverse flow with the same discipline as outbound freight.
- ▸Receive, sort and disposition
- ▸Vendor return consolidation
- ▸Disposal and recycling records
- ▸Refurbishment staging
- ▸Recall and withdrawal support
LTL Consolidation & Deconsolidation
Multiple small shipments pooled into one outbound truckload, or a truckload broken into LTL and final-mile legs. We match freight profiles, build multi-stop loads, and coordinate handoffs to regional and national LTL networks.
- ▸Pool distribution
- ▸Multi-vendor consolidation
- ▸LTL and parcel handoff
- ▸Zone skipping and line-haul optimization
- ▸BOL segregation and manifesting
Yard, Trailer Parking & Drop Lots
Secure fenced and lit yard space for loaded or empty trailers, with yard checks and spotting available around the clock. We track trailer location, seal status and dwell time so you always know where your equipment is.
- ▸Secure, lit, camera-covered yard
- ▸Trailer spotting and shuttling
- ▸Daily yard-check reporting
- ▸Empty and loaded trailer segregation
- ▸Driver check-in and seal verification
Freight Brokerage & Capacity
When you need the next leg covered, our dispatch sources vetted FTL, LTL and partial capacity out of our dock. Because we are already touching the freight, we can quote the reload faster and with fewer handoffs.
- ▸FTL, LTL and partial coverage
- ▸Vetted, insured carriers
- ▸Live load-status updates
- ▸Dedicated and spot-market pricing
- ▸Power-only and dropped-trailer moves
Specialty Handling
Freight that needs extra care: food-grade discipline, hazmat-trained handling, high-value segregation and secured storage. We match the crew, the space and the documentation to the commodity.
- ▸Food-grade and AIB-conscious handling
- ▸Hazmat-trained crew
- ▸High-value cage storage
- ▸Temperature-sensitive staging
- ▸Oversized and odd-dimensional load support
Pick, Pack & Order Fulfillment
E-commerce and wholesale order fulfillment with carton-level picking, packing list generation, carrier label printing and same-day shipping cutoffs. We integrate with common shopping carts and ERPs through flat-file or API exchange.
- ▸Case and piece pick
- ▸Carton packing and dunnage
- ▸Shipping label generation
- ▸Same-day shipping cutoffs
- ▸Returns receiving and restocking
Packaging & Crating
Freight that needs more than stretch wrap before it rides again. We build custom crates, pallets and skids, apply corner protection and banding, and produce ISPM-15 documentation for export when needed.
- ▸Custom crates, pallets and skids
- ▸ISPM-15 heat-treated lumber certification
- ▸Corner board, strapping and banding
- ▸Export labeling and documentation
- ▸Fragile and high-value cushioning
Labeling, Re-labeling & Compliance
Retail routing, GS1-128, SSCC, UPC, Amazon FBA, Walmart, Target, Costco and other retailer-specific labels applied or corrected before the freight reaches the receiver. We keep current routing guides on file and update them as retailers change rules.
- ▸GS1-128 and SSCC label generation
- ▸Retailer routing guide compliance
- ▸Amazon FBA prep and labeling
- ▸Routing instruction verification
- ▸ASN and EDI support coordination
Inventory Management & Cycle Counts
Real-time inventory visibility, scheduled cycle counts and variance reporting. We reconcile by lot, SKU or pallet so your system matches what is actually on the floor.
- ▸Perpetual inventory tracking
- ▸Scheduled and ad-hoc cycle counts
- ▸Lot, batch and serial number control
- ▸Damage and hold status flags
- ▸Exportable inventory reports
Last-Mile & White-Glove Delivery
Final-mile coordination for freight that cannot ride a standard liftgate truck. We arrange inside delivery, appointment windows, debris removal and proof-of-delivery capture.
- ▸Inside delivery and threshold service
- ▸Appointment-window scheduling
- ▸Liftgate and non-liftgate options
- ▸Debris removal and packaging take-back
- ▸Photo POD and signature capture
Seasonal & Project Logistics
Short-term surge capacity for peak season, new store openings, product launches and remodels. We scale labor, space and dock doors up and down without locking you into a year-round lease.
- ▸Peak-season overflow staging
- ▸New store set and remodel support
- ▸Product launch kitting and rollout
- ▸Temporary labor scaling
- ▸Post-season decommission and returns
Trade Show & Event Logistics
Booth materials, samples, signage and giveaways received, consolidated, staged and shipped to the show site with advance warehouse and direct-to-show options. We also receive freight after teardown and route it to the next destination.
- ▸Advance warehouse receiving
- ▸Direct-to-show shipping
- ▸Booth kit assembly and staging
- ▸Post-show return consolidation
- ▸Blanket-wrap and padded transport
Temperature-Controlled Staging
Ambient, cool and frozen staging for food, beverage, floral and pharmaceutical freight that needs a controlled environment between legs. We monitor temperature, log readings and alert on excursions.
- ▸Ambient, refrigerated and frozen zones
- ▸Continuous temperature logging
- ▸Excursion alerts and documentation
- ▸FIFO and expiration-date rotation
- ▸Cold-chain SOP compliance
Hazmat & Dangerous Goods Handling
Hazmat-trained receiving, segregation, storage and reload in accordance with DOT and IATA requirements. We verify SDS, marking, labeling and placarding before the freight moves.
- ▸DOT hazmat receiving and segregation
- ▸SDS review and hazmat manifesting
- ▸Proper shipping name verification
- ▸Placarding and marking checks
- ▸Spill kit and emergency response readiness
Import / Export Support
Coordination for international freight moving through our facility, including customs exam staging, container devanning, document matching and export consolidation. We work with your broker and forwarder, not around them.
- ▸Customs exam staging and devanning
- ▸Export container loading and bracing
- ▸Document matching (BOL, packing list, commercial invoice)
- ▸Certificate of origin and export labeling
- ▸Origin cargo pickup coordination
Small touches that prevent big problems at the receiver. These are usually added to a dock or storage job, but they can be requested standalone.
Quality Control & Sortation
Incoming product inspected against samples, photos or checklists before it is released. We sort by grade, color, size, defect category or any criteria you define, and we document every decision.
- ▸Visual and measured QC checks
- ▸Defect sortation and segregation
- ▸Sample pulls and AQL inspections
- ▸Pass/fail tagging and reporting
Repack & Case Configuration
Change case counts, inner packs, retail packs or display configurations without sending freight back to the manufacturer. We repack to your spec and apply new labels in the same shift.
- ▸Inner-pack and multi-pack builds
- ▸Case count changes
- ▸Retail-ready configuration
- ▸New label application and verification
Document Services
BOL correction, POD retrieval, scan-back, certificate generation and photo documentation. We keep a digital file tied to your MON- reference so paperwork is never lost in a cab.
- ▸BOL and delivery-order correction
- ▸POD scanning and retrieval
- ▸Damage and condition photo sets
- ▸Certificate and letter generation
What we need from you at the gate
Bring the paperwork and the door goes faster. At minimum we need a bill of lading or PO number, the carrier name, the tractor and trailer or container number, and your seal number if the trailer arrives sealed. If the freight is being reworked, tell us the receiver's spec — max height, wrap requirement, label placement, pallet type — either in the notes field when you book or to the office when you check in.
Drivers must stay with the tractor for live loads unless the office says otherwise. Safety vests and closed-toe boots are required past the dock line, and we keep loaners at the window if you are short. For hazmat, produce or temperature-controlled loads, bring the current SDS, temperature set-point and any receiver-mandated documentation.
